Refund & Cancellation Policy

💰 Refund & Cancellation Policy – Bezel

We at Bezel want you to shop with confidence. Please read our Refund & Cancellation policy carefully.

🔹 Order Cancellation

  • Orders can be canceled within 12 hours of placing them.

  • Once shipped, cancellation is not possible.

🔹 Returns & Exchanges

  • Returns are accepted within 7 days of delivery.

  • Product must be unused, in original packaging, with all tags intact.

  • Exchanges are allowed for equal or higher value items (subject to availability).

  • Note: Customized/engraved jewellery cannot be returned unless defective or damaged.

🔹 Refunds

  • Refunds are processed within 5–7 business days after the returned product is received and inspected.

  • Refund is issued to the original payment method.

  • Shipping charges are non-refundable unless the mistake is from our side (wrong/damaged item).

📞 Support

For return, refund or cancellation requests:
📧 bezelbyfno@gmail.com | 📱 WhatsApp: +91 84461 93022