Refund & Cancellation Policy
💰 Refund & Cancellation Policy – Bezel
We at Bezel want you to shop with confidence. Please read our Refund & Cancellation policy carefully.
🔹 Order Cancellation
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Orders can be canceled within 12 hours of placing them.
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Once shipped, cancellation is not possible.
🔹 Returns & Exchanges
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Returns are accepted within 7 days of delivery.
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Product must be unused, in original packaging, with all tags intact.
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Exchanges are allowed for equal or higher value items (subject to availability).
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Note: Customized/engraved jewellery cannot be returned unless defective or damaged.
🔹 Refunds
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Refunds are processed within 5–7 business days after the returned product is received and inspected.
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Refund is issued to the original payment method.
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Shipping charges are non-refundable unless the mistake is from our side (wrong/damaged item).
📞 Support
For return, refund or cancellation requests:
📧 bezelbyfno@gmail.com | 📱 WhatsApp: +91 84461 93022